Alexandra Kobs
Business Management Assistant, apprenticeship year 2021
My first day at DMG:
I remember my first day at DMG as one filled with excitement and anticipation. Everything was new: the people, the environment, the day-to-day routines. But as soon as I entered the building, my initial anxiety faded away. We were given a warm reception and, during the official welcome event, all the apprentices had a chance to get to know each other and to get an impression of what was in store for us. We were given a lot of information before we eventually got to visit the department where we would be working each day for the next 8 weeks. After a joint lunch and lots of product training, I went home with a lot of new impressions and was excited about the coming weeks at DMG.
What I particularly enjoy:
What really appealed to me about the apprenticeship as a management assistant is that you get an overview of the whole company and can find out for yourself what really suits you. I really enjoy the different tasks that come my way every day and the interaction with colleagues from all over the company – even if it's only a short chat in the kitchen. It's a good way to get to know your own strengths better.
My biggest challenge:
Because I'm new, there haven't been that many situations that have turned out to be a challenge. But something I personally find really difficult is talking to customers on the phone. On the one hand, I want to come across as knowing my way round DMG’s products (ideally, so that the other person doesn't even notice that I'm a trainee), but on the other hand, it's usually not possible because my knowledge of the products is still too limited. So I always need a bit of time to make the call, but luckily my colleagues are all very patient with me. Plus, as a beginner, it's always a challenge to do your tasks well and to make a good impression day after day.